Manage Your Order
Frequent questions
Help topics
What are the shipping costs?Where are deliveries made?Shipping to PO boxesHow long does delivery take?Delivery optionsHow does delivery to a private address work?What are the steps of the shipping process to a Camper store?How long does it take to dispatch an order?Can I track my order?Can I track my order online if I chose to have it shipped to a Camper store?
What kind of guarantees are offered for shoes bought online?How can I cancel my order if I change my mind?How can I return a purchase?How can I exchange my shoes for a different size?What should I do if the shoes I bought at a store has a manufacturing defect?Can I repair my Camper shoes?When will I get my refund if I return an order online?Return conditionsCan I exchange or return an item purchased with a promotional code?
My benefitsHow can I sign up for My Account at a Camper store?How can I sign up for My Account at Camper.com?Can I register if I purchase through the iPad installed at Camper stores?How do I access My Account?Having trouble signing in to the account?Forgot your password?How can I change my password?What kind of password do I need?Gestion de tu perfil en Mi CuentaHow can I change my shipping addresses?How can I cancel My Account?Can I still manage an order if I've already cancelled My Account?Do I need to register and create an account in order to shop online?
Which products can I customize?How can I customise a product?Can I cancel a customized order?When do I have to pay for a customized order?How long does a customized order delivery take?Can I return or exchange a customized order?Can I check the status of a customized order?Can I use a promotional code to purchase a customized product?
Fraud
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