What are the repair conditions?

Our special repair service is now available exclusively for Camper footwear purchased both online, camper.com or others, and in a physical shop, official or others, with or without a valid warranty.

The requested repairs will be evaluated by our team of craftsmen, who will resolve the possibility of repair and qualify the difficulty of the repair. To do this, it is essential to complete the required fields of the .

The cost of the repair may vary according to the complexity of the repair. Therefore, each case will be evaluated and we will work to achieve the best result at the lowest possible cost. In any case, this will be communicated in the communication of the resolution of the request.

It is very important to bear in mind that both for the evaluation and for the repair, it will be an essential condition that the footwear is clean.

In case of an accepted request, the repair will generally take six to eight weeks from the time of receipt of the shoes in our workshop.

To send the footwear for inspection or repair it will be necessary to pack it correctly, using strong packaging (preferably a carton box), in good condition and without labels from previous shipments.