Purchase with confidence

Exchanges and returns

Walk, don't run. We give you 14 days to exchange or return your purchases.

More information at Return conditions

Efficient, friendly customer service

If you have a question, our customer service representatives will be glad to help you. Our representatives speak 9 different languages: Spanish, English, German, French, Italian, Portuguese, Turkish, Russian and Japanese.

You can contact them by email or by telephone.

If you have a question, Contact us

Payment protection and security

Data transfers are protected by up to 256-bit SSL encryption, and bank transactions are conducted directly between the customers and their financial institution.

Our server also encrypts all personal data to guarantee the confidentiality and security of your transaction.

We use the 3D Secure payment system, depending on the country and type of card.

More information at Secure payment

Trust seals and accreditations

Our website voluntarily complies with self-regulation systems whose trust seal is a sign of our commitment to quality and transparency.

Can't find what you're looking for?

Contact us