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Exchanges and Returns

You have 30 days to exchange or return your purchases. Learn more about our return policies at Return conditions.

Efficient and Friendly Customer Service

If you have a question, we will be glad to help you. Our customer service representatives speak multiple languages, including Spanish, English, German, French, Italian, Portuguese, Catalan, Turkish, Russian, and Japanese. You can get in touch by email, telephone, or live chat. If you have any questions, Contact us.

Payment Protection and Security

Data transfers are protected by up to 256-bit SSL encryption, and bank transactions are conducted directly between the customers and their financial institution.

Our server also encrypts all personal data to guarantee the confidentiality and security of your transaction.

We use the 3D Secure payment system, depending on the country and type of card. Learn more at Secure Payment

Trust Seals and Accreditations

Our website complies with self-regulation systems whose trust seal is a sign of our commitment to quality and transparency.

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